Privacy Policy

Introduction

Rivershire RV Resort & Camping (“we,” “our,” or “us”) operates the website rivershirervpark.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation at our park.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and phone number when you use our contact form or make a reservation.
• Reservation Data: Check-in/check-out dates, site preferences, and payment information (processed securely by RoverPass — we do not store credit card numbers).
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring URLs.
• Communications: Any messages you send us via email or contact form.

How We Use Your Information

• To process and manage your reservation
• To respond to inquiries and provide customer service
• To send confirmation emails and important updates about your stay
• To improve our website and services
• To send promotional communications (you may opt out at any time)
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

• RoverPass: Our reservation platform. See their privacy policy at roverpass.com for details on how they handle booking data.
• Google Analytics: We use Google Analytics to understand website traffic. Google may use cookies to collect anonymous usage data.
• Meta Pixel (Facebook): We use the Facebook Pixel for marketing analytics purposes.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, but this may affect some site functionality.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website or conducting our business, subject to confidentiality agreements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this page.